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Transforming homes, lives and neighbourhoods

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The National Housing Federation

Visit the The Kingfisher Project

RoSPA Gold Award

RoSPA QSA Award

Housing Heroes Award

Tenant Participation Advisory Service

Recognised for EFQM Excellence 5 stars

Customer Service Excellence Website (opens in new window)

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Accessibility


W3C Accessibility Guidelines

This site has been reviewed to conform with the W3C Website Accessibility Guidelines 1.0 Level A. For more information click the link below.

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Text Resizing

It is possible to use your browser to resize the text on this site.

If you are using Microsoft Internet Explorer as your browser go to the 'View' menu and move down to 'Text Size', then select a different size from the menu.

If you are using Mozilla Firefox as your browser go to the 'View' menu and move down to 'Text Size', then select 'Increase' or 'Decrease' from the menu.

Website Reading Software

If you have a visual impairment or other difficulties reading this site, you may find the BrowseAloud speech-enabling software useful. Once installed and set-up it will read aloud website content as you move your mouse over it.

Browse Aloud Logo
Click here to open the Browse Aloud download page.

Viewing PDF files as HTML

PDF File IconIf you are using accessibility software to navigate this site you may want to use Adobe's tool for converting PDF files into HTML. You can paste the URL of a PDF file into the field on the page and it will convert the file into HTML which may be more easily interpreted by the software you are using.

Translations

By using the free translation selection tools provided by GoogleTM, this site can be translated into various different languages. Please use the drop-down menu box at the top of each web page and select the language you require.
Please note that although the navigation buttons and page titles are graphics and will remain in English, they use 'alt' and 'title' attributes which will be translated.

Click on a flag to view a translation:

Arabic

Arabic

  Italian

Italian

Chinese

Chinese (Simplified)

  Japanese

Japanese

Chinese

Chinese (Traditional)

  Portugese

Portugese

Dutch

Dutch

  Russian

Russian

French

French

  Korean

Korean

German

German

  Spanish

Spanish

Greek

Greek

 

polish

Polish 

 Picture of Flag of Pakistan

Urdu

   Latvian national flag

 Latvian

Note: translations service provided by Google™ (free online translation tools)

Other Translations

language line
Please note that there are certain languages that are not currently available using these tools.
We subcribe to Language Line which is a recognised interpretation service that can, upon request, translate our publications into many other languages. Please click here to view and download a pdf of our request form, or contact your local Trent & Dove office.

If you visit our offices and need to speak to someone in your own language we can also arrange this through Language Line. You will be shown a sheet from which you can select your language. We will then quickly arrange for an interpreter to help.

Additional Service Information

Interview rooms at all of our offices are fitted with induction loops.

If you require any of our literature to be produced in Braille format, let us know and will we arrange for this. It may, however, take a few days to prepare.

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acrobat reader

You will need Adobe Acrobat Reader to view the information leaflets.

Acrobat Reader

If you do not have this software installed on your computer, you can get the acrobat reader free of charge using this link.

(It may take a few moments to download so please be patient).

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