If you require specific information relating to our policies and cannot find the information within the website, please ask at reception for assistance or telephone us on 01283 528528.
Whilst we have tried to include information regarding our core policies within our website, there may be occasions where you need some more details. In such cases, a copy of our main policies may be made available upon request.
Click on an article header to read the full article:
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 Allocations Policy 1 June 2009 |
With effect from 1 June 2009, greater choice will be available to people who are applying for affordable rented housing. From this date, applicants will have access to housing in East Staffordshire that are owned,not only by Trent & Dove Housing, but by partner associations. |
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Fire Safety |
Remember that fire can kill. Please be sensible and take some basic precautions to avoid becoming another statistic. |
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Gas Safety |
We have included some general advice on Gas safety in your home. It is important that you allow our engineers access to your home to undertake routine safety checks. The web link has valuable information in many different languages. |
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Gas Cookers in flats - new regulations |
As of the first of January 2008 it will be illegal for cookers not fitted with a Flame Supervision Device to every burner, to be installed in a flat or multiple occupancy dwelling. |
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Keep Warm, Keep Well this Winter |
Annual Government campaign to provide information about financial and practical help they have avaialble for vulnerable people. |
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Home Security |
Always ensure that your home is secure when left unattended for even a short period. Unexpected tradesmen or visitors to your home should be identified prior to letting them into your property. |
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National Fraud Initiative |
Trent & Dove Housing Limited is required by law to protect the public funds we administer. We may share information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud. |
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Benefits Calculators |
Make sure that you are claiming your entitlements. Follow this link to use a special benefits calculator. |
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Tenants Home Contents Insurance Scheme |
If you have no home contents insurance insurance you could be in for a shock! Your housing provider does not insure your furniture and personal possessions. You are strongly advised to take out your own home and contents insurance to protect your possessions. Find Out How We Can Help. |
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Car Crime Warning for Christmas |
CAR CROOKS are homing in on satellite navigation systems as the “must have” item to steal this Christmas, police have warned. During the six months to October, more than 50 high tech sat-nav systems, worth around £8,000, have been stolen from vehicles across East Staffordshire. |
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Trent & Dove Arrears Policy |
The Trent & Dove Policy regarding Rent Arrears. If you are unable to pay your rent when it falls due for payment, it is important that you contact your Trent & Dove Housing Officer as soon as possible to discuss the situation. Telephone 01283 528528. |
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Equality and Diversity |
Trent & Dove Housing's Policy and Statement of Intent in respect of Equality and Diversity. Also contains our:Disability Equality Statement and Gender Equality Statement. |
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Disabled Access Information Guide |
DisabledGo provides free detailed access information for disabled people across the UK. Their detailed access information will empower you to judge for yourself which hotels, cinemas, restaurants, tourist attractions, pubs, train stations, leisure centres - all kinds of shops and services - are accessible to your particular needs. |
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Nuisance Behaviour Guidance |
Anti-social behaviour is detrimental to people and neighbourhoods. It can lead to the decline of areas & damage whole communities. Just the fear of anti-social behaviour and crime can affect people's health. |
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Tenants Incentive Scheme |
Trent & Dove Housing is committed to the continuous improvement of services for our customers. As part of this commitment, we have introduced a ‘Recognition and Reward’ scheme, as a way of saying thank you to our valued residents. |
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Energy Conservation |
Trent & Dove Housing has an environmental policy that sets out its aims towards making more efficient use of resources particularly those which are non renewable.
Save water and money - Our Contractor eaga has a supply of free water saving devices on offer for our tenants as part of a government initiative to help save energy. |
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Switchover To Digital TV |
The Government has announced that over the next few years the way we all receive our television signal will change from the current analogue system to a digital system. |
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Who needs a TV Licence? |
Anyone who uses any device to receive television programmes as they’re being shown on TV is required by law to hold a valid licence. This includes TV sets, video or DVD recorders, digital boxes, PCs, mobile phones and any other TV receiving equipment used to receive television programme services, including foreign broadcasts, and this applies whether or not you watch the BBC. |
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Gas Meter & Tap
