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Contact Us

We welcome your feedback on any aspects of the services we provide to you. Your comments will help us to improve the way in which we deliver our service in the future.

Head Office (Registered Office)
Trinity Square, Horninglow Street,
Burton-upon-Trent, Staffordshire. DE14 1BL

Telephone : (01283) 528528
Facsimile: (01283) 528699
Email: enquiries@trentanddove.org

Normal Office Opening Hours: Monday to Friday 9.00 am - 5.00 pm

Trent and Dove Head Office
Trent & Dove Housing Limited; Registered Head Office. Trinity Square, Horninglow Street, Burton-upon-Trent DE14 1BL

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If you wish to provide general comments on our service, be it to;

  • compliment the company or an individual staff member for service that has been provided
  • make a suggestion on how we might improve the service we have provided to you
  • or register a formal complaint for an issue we have failed to resolve to your satisfaction, having first given us the opportunity to put things right

Click on a document title to view the document:

pdf

A Guide to... Making Compliments, Comments & Complaints (176 KB)


Alternatively, the guide is available at any of our offices and can be requested by telephone or in person.

If you have any queries regarding your tenancy or wish to report a repair, please contact your local office in the first instance by telephone or in person.

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quick links

Applying for a House

Application Form for Housing

A Guide to Tenant Involvement

A Guide to comments, compliments and complaints


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You will need Adobe Acrobat Reader to view the information leaflets.

Acrobat Reader

If you do not have this software installed on your computer, you can get the acrobat reader free of charge using this link.

(It may take a few moments to download so please be patient).

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