Trent & Dove Housing has made a commitment to provide training to develop its staff in the achievement of a high level of competence in the provision of housing services.The principles of Investors in People are incorporated into their working practices.

Employees will be given the opportunity to develop their skills through internal/external training where appropriate.

“Trent & Dove Housing recognises the benefit of quality training and development to enable its staff to deliver high standards of service and professionalism to its residents and associates alike.

The objective of the policy is to equip all of our staff with the knowledge and confidence to allow them to undertake their role in an effective and consistent manner.

This will be done by identifying and addressing the needs of the individual to help them develop and maintain the aims and objectives of the company.

Every employee will have differing levels of skills and expertise. A co-ordinated and consistent approach to training & personal awareness is therefore essential to the company.”

(extracted from the Trent & Dove Housing Training Policy)

Trent & Dove Housing is recognised as an AAT accredited employer and as such all training and development undertaken by AAT members will be recognised by the Association

Advance Your Life

(Skills - Support - Employment)

In March 2009, Trent & Dove Housing was successful in obtaining grant funding in collaboration with ‘CHANGES’, a support organization specializing in mental health issues, to operate a pilot project as part of an overall £2m Learning and Skills Council initiative.

The initiative aims to help selected regions test ways of developing and delivering advancement networks, within the wider development of an adult advancement and careers service.