FirstCall TwentyFour/seven, community alarm service, provides an emergency, on call service supported by mobile response staff 24 hours per day, 7 days per week, 365 days of the year.

It offers the elderly, vulnerable or disabled people the reassurance that emergency assistance is at hand, without any loss of independence.

All that is required is a working telephone connection and an electric socket.

Who is it for?

The service is available to all residents of East Staffordshire and provides a support network that is ideal for those who live alone, suffer from a medical condition or feel vulnerable.

Everyone using the system receives a monthly visit to check on their well being and test the equipment.

When can I use it? 

The alarm can be used any time of the day or night, 7 days a week, 365 days of the year.

In an emergency, help & support is available at the touch of a button.

Just seconds after pressing your alarm button or pendant, the FirstCall TwentyFour/seven  staff will know who you are, where you live and any special medical needs that you may have. if it’s a medical emergency or you have fallen, a member of the mobile response team can be with you in minutes. 

How can I find out more?

If you would like peace of mind for yourself or your relatives please call 01283 528529 for more information.

Alternatively, please click here for our firstcall information leaflet, or contact our Care Services Manager by telephoning (01283) 528615.

Payment for this service can be made by direct debit.
You can download an information leaflet containing an application form by clicking here.