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FirstCall 24/7 - Communicating around the clock

FirstCall TwentyFour/seven, community alarm service, provides an emergency, on call service supported by mobile response staff 24 hours per day, 7 days per week, 365 days of the year.


About First Call 24/7 (video)

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See how First Call 24/7 helps people to live independently.


First Call Lone Worker Protection (video)

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Learn more about how the lone worker monitoring service can help protect workers who are required to work away from their office.


Our FirstCall 24/7 service offers the elderly, vulnerable or disabled people the reassurance that emergency assistance is at hand, without any loss of independence.

All that is required is a working telephone connection and an electric socket.

FirstCall call-centre


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Who is it for?

The service is available to all residents within East Staffordshire and provides a support network that is ideal for those who live alone, suffer from a medical condition or feel vulnerable.

Everyone using the system receives a monthly visit to check on their well being and test the equipment.

When can I use it?

The alarm can be used any time of the day or night, 7 days a week, 365 days of the year.


In an emergency, help & support is available at the touch of a button.

Just seconds after pressing your alarm button or pendant, the FirstCall TwentyFour/seven staff will know who you are, where you live and any special medical needs that you may have. if it’s a medical emergency or you have fallen, a member of the mobile response team can be with you in minutes.

Pressing the FirstCall red button


FirstCall 24/7 - Communicating around the clock

How can I find out more?

If you would like peace of mind for yourself or your relatives please call 01283 528529 for more information.

Alternatively, pleaseclick here for our firstcall information leaflet, or contact our Care Services Manager by telephoning (01283) 528615.

Payment for this service can be made by direct debit.
You can download an information leaflet containing an application form by clicking here.

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quick links

A Guide to Service Standards and Customer Care

A Guide to comments, compliments and complaints

A Guide to Aids and Adaptations in your home

Streetwise

Involvement

FirstCall Twenty Four seven with Direct Debit

FirstCall Twenty Fourseven full information leaflet

Housing Advice Team Service Standards

 


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You will need Adobe Acrobat Reader to view the information leaflets.

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If you do not have this software installed on your computer, you can get the acrobat reader free of charge using this link.

(It may take a few moments to download so please be patient).

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