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A set of house keys with a Trent and Dove key fob on a Trent and Dove Brochure

We have produced a number of information leaflets that are freely available at our offices to help you with most aspects of your tenancy.

Copies of the leaflets can also be downloaded from this website.

Other documents providing information will also be available within this part of our web site.

Click on a document title to view the document:

How to... Apply for a Garage (215 KB)

A Guide to... Applying for a House (855 KB)
Information about applying for a property.

A Guide to... Annual Safety Checks & Service Programme (189 KB)
The leaflet explains our responsibilities as a landlord in respect of gas safety and also the steps you, as a resident in one of our properties should take to remain safe.

How to.. Deal with Anti-social behaviour or Nuisance (512 KB)

a Guide to... Victim and witness support (302 KB)
If you are a witness or have faced anti-social behaviour on your estate who will you turn to for support?

A Guide to... Making Alterations & Improvements (175 KB)
Information leaflet advising of the requirements for alterations or improvements to your home.

A Guide to... Making Compliments, Comments & Complaints (176 KB)

A Guide to... Keeping Pets in your Home (143 KB)

How to... Pay your Rent (191 KB)
details of the alternative ways to pay your rent including a direct debit authority. (Revised June 2009)

A Guide to... Reporting a Repair (148 KB)

A Guide to... Resident Involvement (162 KB)
Ways for you to get involved with Trent & Dove

How to... Terminate your Tenancy (166 KB)
explains how to end your tenancy.

A guide to Asbestos in the Home leaflet (208 KB)
Information to residents about Asbestos and what it means to you.

A Guide to... Aids & Adaptations in your home (177 KB)
A guide to the type of service we can provide or who else may be able to help you.

A Guide to Aids & Adaptations in the home (Polski) (266 KB)
INFORMATOR O UDOGODNIENIACH I ADAPTACJACH W DOMU

A Guide to... Energy Efficiency (322 KB)
A leaflet to explain how you can become more energy efficient and save money on utility bills.

A Guide to FirstCall Twentyfour seven (302 KB)
Trent & Dove Housing's community alarm response service.

A Guide to... Floating Support for Older People (870 KB)

A guide to... Welcome to Trent & Dove (172 KB)
A brief introduction to Trent & Dove Housing

A Guide to... Service Standards and Customer Care (597 KB)
Read about Trent & Dove's Service Standards and responsibilities for customer care as agreed with tenant representatives.

Complete Copy Tenants Handbook (1103 KB)
Download your complete copy of the Tenants Handbook

Download first three sections Tenants Handbook (211 KB)
For Quicker download handbook is split into three sections

Download sections four to six of the Tenants Handbook (150 KB)
Sections of Tenants Handbook for quicker download

Download sections seven to nine of the Tenants Handbook (861 KB)
Download final three sections of the handbook

Larger Text

Burton Town Residents Association
21/09/2010
6:30 PM

Edgehill Residents Association
12/08/2010
6:30 PM

Horninglow Residents Association
25/08/2010
6:00 PM

Tutbury Residents Association
02/09/2010
7:00 PM

Waterside Neighbourhood Forum
18/08/2010
6:00 PM

Winshill Residents Association
15/09/2010
6:00 PM

Application for Housing Form (new)

How to Apply for Housing Guide

Welcome to Trent & Dove Housing (a brief introduction)

A guide to comments, compliments & complaints

How do I report a repair?

Can I improve my home?

What can I do in cases of anti-social behaviour

A Guide to paying your Rent

How do I end my tenancy?

Service Standards and Customer Care

Click here to pay your Rent online with allpayments.net

Click here to link to East Staffordshire Borough Council's Housing Benefits calculator. Obtain an on line estimate.

On Line Repairs Service

Order non emergency repairs online through Housecall. Please click here...

To register your mutual exchange request, please click here.

National register of council & housing association tenants who are looking for an exchange.

Respect Standard for Housing Management

To learn what this means for our residents. Please click here...

You will need Adobe Acrobat Reader to view the information leaflets.

If you do not have this software installed on your computer, you can get the acrobat reader free of charge using this link.

(It may take a few moments to download so please be patient).

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