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Information Leaflets

We have produced a number of information leaflets that are freely available at our offices to help you with most aspects of your tenancy.

Copies of the leaflets can also be downloaded from this website.

Other documents providing information will also be made available within this part of our web site from time to time.

Click on a document title to view the document:

pdf

How to... Apply for a Garage (215 KB)


pdf

A Guide to... Applying for a House (855 KB)


pdf

A Guide to... Annual Safety Checks & Service Programme (189 KB)
The leaflet explains our responsibilities as a landlord in respect of gas safety and also the steps you, as a resident in one of our properties should take to remain safe.


pdf

How to.. Deal with Anti-social behaviour or Nuisance (512 KB)


pdf

A Guide to... Keeping Pets in your Home (143 KB)


pdf

A Guide to... Making Alterations & Improvements (175 KB)
Information and application regarding alterations and improvements.


pdf

A Guide to... Making Compliments, Comments & Complaints (176 KB)


pdf

How to... Terminate your Tenancy (166 KB)


pdf

How to... Pay your Rent (191 KB)
A guide to paying rent. (06/09)


pdf

A Guide to... Reporting a Repair (148 KB)


pdf

A Guide to... Resident Involvement (162 KB)


pdf

A Guide to..... Leasehold Property Service Commitments (83 KB)
Service Information for Leaseholders.


pdf

A Guide to... Buying Your Home (154 KB)
View our brochure in a new browser window. It contains valuable advice should you be considering buying your home


pdf

A Guide to... Floating Support Service for Older People (870 KB)


pdf

A Guide to ... Aids and Adaptations in your home (177 KB)


pdf

A Guide to... Service Standards and Customer Care (597 KB)


pdf

A Guide to Leaseholders Handbook 2007 (263 KB)
Leaseholders Handbook issued 2007



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acrobat reader

You will need Adobe Acrobat Reader to view the information leaflets.

Acrobat Reader

If you do not have this software installed on your computer, you can get the acrobat reader free of charge using this link.

(It may take a few moments to download so please be patient).


quick links

Making Alterations & Improvements

Reporting a Repair

A Guide to our Service Standards and Customer Care 

A Guide to comments, compliments and complaints


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