Our Values

Our Vision

  • Providing desirable homes that are energy-efficient, safe and secure; meeting people's needs and exceeding their expectations.

  • Providing customers with opportunities to reach their full potential and feel part of the community.

  • Encouraging communities to thrive in neighbourhoods that are safe, clean, enjoyable places where people are proud to live and work.

Our Mission

“Transforming Homes, Lives and Neighbourhoods”

Our Values

Our mission incorporates the things that are most important to us, our core values:

  • Integrity - Being fair to all through integrity, mutual trust and honesty.
  • Excellence - Striving for excellence and value for money in everything we do.
  • People & Partnerships - Valuing our customers and staff, whilst recognising the benefits of teamwork and partnerships.
  • Local Focus - Dedicated to serving and engaging with local communities in and around East Staffordshire.
  • Passion - Showing a persistent, enthusiastic commitment to delivering our objectives.

Our vision, mission and values provide the framework around which we identify our short and long term priorities and objectives.

For information on how we'll be 'transforming homes, lives and neighbourhoods' over the next year, have a look at our business plan.