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Our Offices

Pay us a visit or send us a letter, we'd love to hear from you

Reception opening hours

Starting on Monday 4th April 2022, the reception at Trinity Square will be open Mondays and Thursdays only, 11 am – 3 pm. During this time we will have a small, dedicated team of colleagues on site who will be able to assist you or arrange any follow-up appointments as required.

Please note that the cash office will remain closed during this trial.

Reception Opening Hours

  • Monday - 11am-3pm
  • Tuesday - Closed
  • Wednesday - Closed
  • Thursday - 11am - 3pm
  • Friday - Closed

You can also contact us in the following ways:

  • By post

    You can write to us at:

    Trent & Dove Housing
    Trinity Square
    Horninglow Street
    Burton upon Trent
    DE14 1BL

  • By phone

    Colleagues are available to take your call, 9am-5pm, Monday to Friday.

    Our phones can get very busy. Peak times include 9 am - 10 am, Monday mornings, and Friday afternoons.

    You can call us on 01283 528528

    If your call is not an emergency please contact us online and a colleague will get back to you as soon as they can.

    General enquiries including rent payments, bidding enquiries and ASB 

    Non-emergency repairs 

    We can be contacted:

    • 9am - 5pm
    • Monday-Friday
  • Facebook

    You can send us a direct message on Facebook. 

    The page is monitored 10am - 4pm, Monday-Friday (excluding Bank Holidays)

    For all the latest updates please follow us, and our community page.

  • By email

    You can contact us by sending an email to:

    You can also use the Contact Us form on this website.

    Emails are monitored 9am-5pm, Monday to Friday (Excluding Bank Holidays)

  • Emergency Repairs

    To report an emergency repair, please telephone us immediately by calling 01283 528528

    Even when our offices are closed, the main switchboard number at our Head Office is operational out of hours, 24 hours a day, 7 days a week.

    Please see the repairs page, for more information on what's classed as an emergency repair.



Uttoxeter Office

This office has now closed permanently. We're moving to a new location close by, more details coming soon.

01283 528 528


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