Our Offices

You can write to us at:

Trent & Dove Housing
Trinity Square
Horninglow Street
Burton upon Trent
Staffordshire
DE14 1BL

Colleagues are available to take your call, 9am-5pm, Monday to Friday.

Our phones can get very busy. Peak times include 9 am - 10 am, Monday mornings, and Friday afternoons.

You can call us on 01283 528528

If your call is not an emergency please contact us online and a colleague will get back to you as soon as they can.

General enquiries including rent payments, bidding enquiries and ASB 

Non-emergency repairs 

We can be contacted:

• 9am - 5pm
• Monday-Friday

You can send us a direct message on Facebook. 

The page is monitored 10am - 4pm, Monday-Friday (excluding Bank Holidays)

For all the latest updates please follow us, and our community page.

You can contact us by sending an email to: enquriesfromthepublic@trentanddove.org

You can also use the Contact Us form on this website.

Emails are monitored 9am-5pm, Monday to Friday (Excluding Bank Holidays)

To report an emergency repair, please telephone us immediately by calling 01283 528528

Even when our offices are closed, the main switchboard number at our Head Office is operational out of hours, 24 hours a day, 7 days a week.

Please see the repairs page, for more information on what's classed as an emergency repair.