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Section 10 - General policies

Below are policies that may be of particular interest to leaseholders.

All of our policies can be seen here: policies & reports

  • Data Protection

    We take our responsibilities towards collecting and recording personal data very seriously and are committed to ensuring that we record all data accurately and carefully.

    We’ll only hold data that is relevant, accurate and related to the purpose for which it is held and won’t keep it any longer than is necessary.

    You have a right to access personal data about you and can request this by completing a Data Subject Access Request form available via our website. There may be a fee chargeable.

    To see our privacy policy

    All relevant policies can be found here

  • Safeguarding

    The protection of children and vulnerable adults is important to us and we take our responsibilities seriously. For more information: safety-at-home/safeguarding/

    All relevant policies can be found here

  • Freedom of Information
    Freedom of Information

    As a charitable registered social landlord (not a local authority), Trent & Dove Housing is not governed by the Freedom of Information Act 2000, but we do make information about our operations and performance freely available through our website and other publications.

    All relevant policies can be found here

  • Equality and diversity
    Equality and diversity

    Trent & Dove Housing is committed to eliminating discrimination on the grounds of the nine protected characteristics as defined in the Equality Act 2010 which includes: race, disability, gender, sexual orientation, gender reassignment/identity, age, religion, pregnancy and maternity, marriage and civil partnerships.

    We also include within this those who have caring responsibilities, unrelated criminal activities, are HIV positive or with AIDS, or any other matters which cause a person to be treated with injustice.

    All relevant policies can be found here

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