Put rent first
You need to pay your rent in advance before you can sign the Tenancy Agreement for a new home with Trent & Dove. This applies to both new and existing tenants who want to move.
When we contact you about an available property we will tell you how much the rent is and discuss how you will pay it. If you are bidding on properties you need to get ‘rent ready’ or the offer of a property could be withdrawn. To find out more - please download our "How to Pay your Rent" leaflet.
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Get rent ready
- Your first rent payment becomes due when you accept and sign for your new home.
- If you are worrying about rent in advance you can save with a local credit union on each pay day until you are offered a property.
- If you are a current tenant you can start paying a little extra on your rent account each time you pay your rent.
- Remember: You cannot sign your Tenancy Agreement until you have paid your rent in advance.
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How can I pay my rent in advance?
- You can make your first rent payment at the cash office by cash or debit card at Trent & Dove.
- The easiest way to pay your future rent is by direct debit. Trent & Dove will set this up so you will not have to worry about making your payments as this will come directly out of your bank account.
- Trent & Dove offer any day direct debit, including weekly, fortnightly, four weekly and monthly.
- Rent must always be paid in advance, for the week, fortnight or month ahead, depending on which payment frequency you choose.
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What if some or all of my rent is paid by Housing Benefit by ESBC?
- Before you sign for a property you will be expected to complete an e-claim for Housing Benefit before you receive the keys.
- You can register your e-claim by visiting www.eaststaffsbc.gov.uk
- Even if you are in receipt of full Housing Benefit you will still be expected to pay 1 weeks rent in advance.
- Housing Benefit is not paid until you have moved in. You will be required to pay your rent yourself from the date your Tenancy starts until the date you move in.
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What if some or all of my rent is paid by Housing Benefit by SDDC?
- Before you sign for a property you will be expected to complete an e-claim for Housing Benefit before you receive the keys.
- You can register your e-claim by visiting the South Derbyshire website.
- Even if you are in receipt of full Housing Benefit you will still be expected to pay 1 weeks rent in advance.
- Housing Benefit is not paid until you have moved in. You will be required to pay your rent yourself from the date your Tenancy starts until the date you move in.