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Mobility Scooters

Safety information about the use and storage of scooters

Trent & Dove recognises the benefits of mobility scooters and powered chairs in enabling residents to retain their independence as much as possible. However, the safety of all residents, staff and visitors is a priority and the following guidance aims to provide some basic safety information about the use and storage of scooters.

  • Am I allowed to have a mobility scooter?

    Yes, however, you will need permission from Trent & Dove. You will need to contact your Housing Officer who will consider your circumstances and will be able to advise you accordingly.  We will ask you for some information about DVLA registration (if applicable), insurance, annual servicing and electrical checks, and discuss with you suitable storage and charging locations.  

  • Where should I store my mobility scooter?

    You must not leave it in any communal area because of fire risk issues. This also applies to any visitors you may have who are using a scooter or other motorised mobility vehicle.

  • How do I charge my scooter?

    Mobility scooters and other motorised vehicles require regular charging of their batteries. Charging should take place in a dry and sheltered environment. We also recommend that you purchase a scooter with a gel-type battery. 

  • Do I need to insure my scooter?

    It is strongly recommended that you take out special insurance for your scooter, in addition to Home Contents Insurance.  You are likely to be recharged by Trent & Dove for any damage you cause by collisions etc. 

  • How do I choose the right scooter for me?

    There are two main classes of scooter:

    Class 2 – designed for use on the footway with up to speeds of 4mph;

    Class 3 – can be used on the footway where they are limited to 4mph and on the road where they can travel up to 8mph.  They need to be registered with the DVLA.

    There are many different types of scooter within these two classes. Buy your scooter from a reputable dealer who will assess your individual needs and recommend the right scooter for you. 

    Further information about choosing the right scooter for you can be obtained from:

  • How should I prepare myself for the road?

    If you haven’t used a powered vehicle before or it is a while since you last drove a car, it could be beneficial for you to get some training. It is also advisable for Class 3 users to be familiar with the Highway Code.

    • You should be able to read a car’s registration number form a distance of 12.3 meters (40ft)
    • Plan your journey to avoid major roundabouts, rush hour traffic or busy roads. Class 3 users can always switch to pavement mode (4mph) and move to the footway until you feel confident to re-join the traffic.
    • Wear high visibility clothing in the day and reflective clothing at night.
    • If the vehicle has a lap belt, always use it, even for short journeys.
    • If you are driving on the footway, show consideration to pedestrians and keep your speed down, particularly in busy or crowded areas.
    • Never wear dark clothing at night.
    • Do not drive under the influence of drugs, alcohol or prescribed medication that might affect your driving ability
  • Local Mobility Scooter Dealerships
    • Burton Premier Mobility, Russel Street, Burton Upon Trent, DE14 3TT, Tel. 01283 547726, 
    • Parkgate Mobility Derby, 1287 London Road, Alvaston, Derby, DE24 8QN, Tel. 01332 745008, 
    • Allenton Mobility Limited, 839 Osmaston Road, Derby, DE24 9BR, Tel 01332 986323
    • Mobility at Home, 42F Theatre Walk, The Eagle Centre, Derby, DE1 2AZ, Tel. 0800 0273070, 
    • East Midlands Mobility Centre Ltd, 78 Derby Road, Long Eaton, Nottingham, NG10 4LB, Tel. 01332 639452, 

    Please note that Trent & Dove Housing will not retain any responsibility for any purchased scooters.


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