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If you had concerns, would you know what to do?

Safeguarding - It's everyone's responsibility

Everyone at Trent & Dove has a duty to ensure the continued safety of our customers. As a customer, you can help us to do this.

If you had concerns, would you know what to do?

Types of abuse can include:

  • Physical
    • e.g. assault, rough handling, unreasonable physical restraint
  • Sexual & Sexual Exploitation
    • Any non-consenting sexual act
  • Psychological/Emotional
    • Bullying, intimidating, verbal attacks, or other behaviour that affects the well-being of an individual
  • Neglect/ Self Neglect
    • When a person’s well-being is impaired and care needs are not met


If you witness or suspect any type of abuse it must be reported to the Safeguarding Team by calling Customer Services on 01283 528528, 9am-5pm Monday-Friday. 

If outside of these hours, you have concerns, please call the Police on 101.

If you are in immediate danger please call 999

Staffordshire Police has a list of partner agencies who may also be able to offer advice and support. This information can be found on their website, or by clicking here.

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