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Tell us what matters to you

We're listening

You Said... We did! 

We are committed to listening to our customers so we can improve homes and services, and how we contribute to and invest in our communities. We are acting on the feedback from complaints and all surveys across the business.

This means that when you talk to us, we will:

  • take action when we can
  • explain why we are unable to do something
  • let you know if we've not managed to achieve what we set out to

This page will contain all the latest updates on what you've been telling us and the actions we've taken as a result of

During July-September 2022, You Said... 

In April-June 2022, You Said... 





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