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Essential Website & Phone Maintenance

Essential Website & Phone Maintenance

Customer News, News

On Friday, 18th January we will be carrying out some essential maintenance work to our IT systems as detailed below:

Planned Phone Maintenance

As part of our ongoing programme of works on Friday 18th January we will be undertaking essential maintenance on our phone lines. To ensure the disruption is kept to a minimum the works will  not begin until 6pm when our offices are closed. During this time should you need to report an emergency please call one of our two temporary numbers:

07850 955408 or 07921 233338

Please note that these numbers will not work once the maintenance has been competed and you will need to call 01283 528528 as usual.

Work to the Trent & Dove Website

If you experience technical difficulties tomorrow when using our website please do not worry. Our IT team are carrying out some necessary updates and whilst we will endeavour to keep the downtime to a minimum you may at times find you are unable to access our webpages. Please be assured that during this time our team will be here from 9am-5pm to answer your calls and Facebook messages.

We're sorry for any inconvenience this may cause and hope to have both the phone lines and website up and running as quickly as possible.

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