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Important update to our lettings process

Important update to our lettings process

Customer News, News

We have temporarily suspended all house moves. We will continue to advertise any available properties and where possible offers will be made. However, no viewings or sign ups will be undertaken whilst the current Government issued restrictions are in place.

Termination of Tenancies 

You can still end your tenancy during this time however we will not be carrying out property inspections for transfers. We would recommend where possible you do not terminate your tenancy unless it is a last resort.

If you were due to terminate your tenancy in the next 4 weeks please remain in your property until further notice. We will extend your notice period until such a time as we resume a full lettings service. We will contact you to confirm when full service resumes.

If you have already moved out and it is essential for you to return your keys, please use the secure post box (outside the main reception) at either our Burton or Uttoxeter site. Please place your keys in an envelope with your:

  • Former property address; & name
  • Phone number; and
  • Forwarding address

We will notify you once we have received them, however due to the current situation this may take longer than usual.

Mutual Exchange Applications

We are suspending all mutual exchanges with immediate effect due to the Covid-19 Pandemic and we are not accepting any new applications.

Any ongoing exchanges will be put on hold for the foreseeable future.

If you wish to discuss this further please contact us on 01283 528 528.

We thank you for your patience and cooperation at this time. 

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