Meet Olivia, our Business Admin Apprentice
Customer News, News
This week is National Apprenticeship Week and we caught up with Olivia Faulkner who started her apprenticeship in January.
Tell us a little about you…..
I’m Olivia, I’m 18. At John Port School I studied German, History, Spanish and Music. I go to the gym, swim… I’m very sporty! I also like to hang out with my friends.
What is your apprenticeship in?
Why did you choose an apprenticeship?
I went to sixth form for a year and it wasn’t really for me. I didn’t enjoy it as much as I should have done. So I thought I would look into an apprenticeship where you are gaining skills and knowledge but you’re also in a working environment and earning money alongside it.
What was the process like when applying for your apprenticeship?
I filled in an application form and then Trent & Dove contacted me to come in for an interview. I then had the interview and they called me 2 days later to say that I got the job. I found the apprenticeship on the government website after I did a search.
What is your apprenticeship like? What’s a typical day, what is the qualification side of the work like?
General office work including: scanning certificates saving them into spreadsheets, updating spreadsheets, photocopying and general administration duties. It’s a level 2 diploma and I go to college once a week. I have around 14 assignments to do for the whole apprenticeship. I am there all day on a Tuesday so I manage to get a lot of work done then. If I have any spare time during my working day, then my manager allows me to get some work done then too.
Do you get much support from Trent & Dove?
Definitely, if I have any questions Vicki (Line Manager) is always there if I need her.
Do you enjoy being an apprentice?
Yes it’s brilliant, I’m really enjoying it.
How long is your apprenticeship for?
14 months, I can complete it in 12 months if I would like to but it can’t be less then a year.
What advice would you give to someone who is thinking about starting an apprenticeship?
Just give it a go if you think that’s something you want to do then do it. You’re still getting qualifications and getting used to working in a working environment.
What made you choose this particular apprenticeship?
I’ve always wanted to go into Business so I thought this might be a good starting point to go in any direction.
What do you like most about your apprenticeship so far?
I love meeting new people. The team I work with are great and I fit in with them really well.
What are some of the things you find to be less positive?
I can’t say there is! There is nothing at the moment.
If there is anything you could improve about your role, what would it be and why?
It is too early to say at the moment. I am happy with what I am doing. I’ve always wanted to do HR but it has changed since I’ve been working here as I’ve seen more opportunities. There is also the opportunity for me to go on to Level 3 of my apprenticeship if I wanted to carry on. I didn’t know what to expect when I first started my apprenticeship, I have been pleasantly surprised.