Our promise to you... Customer News, News On Tuesday 17th November, the government published the Social Housing White Paper which has a strong focus on the tenant voice and echoes the National Housing Federation's Together with Tenants campaign. We are proud to be early adopters of this campaign and are excited to share with you our brand new Customer Promise which incorporates these values and details the commitments we are making to you. To read the Customer Promise in full, please click here.