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GDPR

We’re updating our approach to Personal Data with you in mind

We’re updating our approach to Personal Data with you in mind

Customer News, News

We’re updating our approach to Personal Data with you in mind

The privacy and security of your personal data is important to us - so we’ve updated our Privacy Notice on 25 May 2018 to make how we use your data, and how we look after it, even more transparent.

Our Privacy Notice update gives you more clarity and control over the types of data we collect and how we use your personal data when delivering our services or working with you.

Here’s some more information about what we’ve been up to:

  • We’ve written a simpler Privacy Notice – this means less legal-speak and a clearer explanation of the data we collect, how we use it and the rights and tools that are available to you to request copies of it, or request changes to how we use it. Take a look at it here;
  • We’ll soon be introducing a new website Privacy Centre – here you’ll find information, tools and resources to help you take control of your personal data;
  • We’re responding to the requirements of the new General Data Protection Regulations (GDPR), which were enshrined in UK law in the Data Protection Act 2018 on 24 May 2018. GDPR is a new set of legal requirements which set out how we’re able to process your personal data as an organisation. The updates to our Privacy Notice are intended to reflect the transparency that the new law expects.

We hope you’ll find that these updates will improve your customer experience and reinforce our commitment to your data privacy and security. If you have any questions or comments, please feel free to send us a message at GDPRqueries@trentanddove.org and our Data Protection Officer will come back to you.

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