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TSA Accreditation

TSA Accreditation

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firstCall have received confirmation that following their annual audit which took place on 11 October 2017 they have demonstrated continued compliance with the TSA Code of Practice.

TSA is the industry body for technology enabled care (TEC) services, representing over 350 organisations including health and social care commissioners, digital health businesses, telecare and telehealth providers, housing associations, emergency services, academics, charities and government bodies.

Telecare is support and assistance provided at a distance using information and communication technology.  It is the continuous, automatic and remote monitoring of users by means of sensors to enable them to continue living in their own home, while minimising risks such as a fall, gas and flood detection and relate to other real time emergencies and lifestyle changes over time.

Achieving the Code of Practice is challenging and demonstrates ongoing commitment to quality, so a huge congratulations to the team.

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