Request a Repair

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Call Us

You can now request a repair on our new dedicated repairs line. Just call 01283 528528 and select the 'repairs' option. Calls are answered 9am - 5pm, Monday to Friday.

Visit Reception

Try our new 'Repairs Hotline' telephone link in reception or speak to a member of our customer service team and they will get the ball rolling.

Complete the Repairs Request Form Online

Please complete the form below. When selecting the type of repair please note the following:

  • Gas - this includes central heating and boilers
  • Interior Repair - this includes ceilings, internal walls, floors, doors, door linings, locks, security systems, electrics, smoke alarms and plumbing
  • Exterior Repair - this includes roofs and chimneys, guttering, fascias and soffits, external walls, windows, drains pathways, steps and other means of access, external communal areas, fencing bordering a communal area, boundary walls and garages
  • Grounds Maintenance - this includes grass cutting and landscaping

For routine repairs, we will offer a mutually agreed appointment within 28 days of the repair being reported to us.

NOTE: DO NOT USE THIS FORM TO REPORT EMERGENCY/URGENT REPAIRS.

If you require an emergency repair, telephone us immediately on 01283 528528 (24hrs) to report this.

What would you like repaired?