Put rent first

You need to pay your rent in advance before you can sign the tenancy agreement for a new home with Trent & Dove. This applies to both new and existing tenants who want to move.

When we contact you about an available property, we'll tell you how much the rent is and discuss how you will pay it. If you're bidding on properties, you need to get ‘rent ready’, or the offer of a property could be withdrawn. 

Getting rent ready

  • Your first rent payment becomes due when you accept and sign for your new home
  • If you're worrying about rent in advance you can save with a local credit union on each pay day until you are offered a property
  • If you're a current tenant, you can start paying a little extra on your rent account each time you pay your rent
  • Remember: You cannot sign your tenancy agreement until you have paid your rent in advance.

How can I pay my rent in advance?

  • You will be guided through the process of making your first rent payment by our staff but this will be primarily using a credit or debit card.
  • The easiest way to pay your future rent is by direct debit. We'll set this up so you don't have to worry about making your payments as they'll come directly to us from your bank account
  • We offer a choice of direct debit payment schedules, including weekly, fortnightly, four weekly and monthly

What if some or all of my rent is paid by Housing Benefit or Universal Credit?

Even if you are in receipt of full Housing Benefit/Universal Credit you'll still be expected to pay a minimum of one week's rent in advance.

Housing Benefit/Universal Credit is not paid until you have moved in. You'll be required to pay your rent from the date your tenancy starts until the date you move in.