If you are leaving your property
You must give us written notice to end your tenancy
Alternatively, you can contact our Customer Services Team on 01283-528528 to request a form, which can be signed digitally, to be emailed to you.
Please be aware that once a notice of termination has been received by us the customer is unable to change their mind and the tenancy will end.
Your tenancy agreement confirms the four-week notice period required, which will start from the Monday following the receipt of the termination form. So, for example, if the form is received on a Wednesday the four-week notice period will begin from the following Monday.
Keys must be returned before the end of the notice period otherwise the customer may be liable for a further week’s rent until the keys are returned.