News

What a fantastic way to round off Customer Service Week!

We have been celebrating our Customer Service Team at Trent & Dove, raising awareness of the vital role they play and how their work influences services across the whole organisation.

Throughout the week, we explored how our behaviours, values and customer standards come to life through our commitment to Listening, Learning and Improving.

We heard inspiring stories from three Customer Service colleagues, showcasing how they put our values into practice and use customer interactions to help shape and improve our services.

If you’re someone who enjoys listening, building trust and helping communities shape what happens next, we’d love to hear from you.

Three inspiring stories highlighting the support our customers receive to prevent and end homelessness have been featured in a new national report.

Congratulations to Kathryn Pattison, our latest £50 gift voucher winner! 

Thank you to the 900 customers who have already completed our survey designed to ensure the information we hold is accurate and up to date.

An over 55s development in the heart of Burton upon Trent has been recognised for celebrating the town's rich brewing heritage through its design.

East Staffordshire Borough Council has introduced a new Housing Allocations Policy and will be bringing management of the Housing Register and Lettings Service back in-house from December 2026.

An eye-catching mural designed by Burton schoolchildren has been unveiled thanks to a Trent & Dove Community Grant.

From a forgotten piece of land to a wildlife haven enjoyed by the entire community, Kingfisher is one of our biggest achievements.