Your home and repairs

This page brings together the information and services you need to manage your home and tenancy. You’ll find links to help with things like your tenancy, housing options, paying rent and reporting repairs.

You can also get support on staying safe and well at home, including advice on anti-social behaviour, home adaptations, paying rent, and important documents.

Shared owners can find dedicated advice on leases, responsibilities and repairs by clicking here.

If you need more help, visit our Contact Us page, where you can also find information on how to give feedback and make a complaint. 

  1. Rents & charges

    Ways to pay your rent and what's covered in a service charge.

  2. Manage your tenancy

    Living in your home effectively

  3. Repairs & maintenance

  4. Rent Increase 2026

    Learn about changes to your rent from April 2026.

  5. Safety at home

    Keeping you and your home safe.

  6. Anti-social behaviour

    We want to help keep our communities safe.

  7. Investing in your home

    Everything you need to know about upgrades to your home

  8. Adaptations

    We may be able to help to make your home safer and more suitable, through adaptations.

  9. Home maintenance

    Keeping your home safe, warm and well-maintained.

  10. Buy your home

    You may be entitled to buy your Trent & Dove home.

  11. STAIRs - access to information

    From 1 October 2026, all housing providers must provide more accessible information about how homes, tenancies and services are managed.

  12. Customer Annual Reports

  13. Recycling & waste

    Keeping your home and community clean and tidy.

  14. Tenant Satisfaction Measures

    Tenant Satisfaction Measures (TSMs) are a set of measures introduced by the Regulator of Social Housing.

  1. Find a home
  2. Request a repair
  3. Rents & charges