Help us transform homes, lives & communities
This can include being involved with our Louder & Stronger Customer Voice Strategy, or volunteering in your area with everything from gardening to befriending. There are many different ways to get involved at a level and time commitment to suit you.
Our commitment to genuine customer engagement is recognised by our TPAS accreditation.
We wanted the way customers and other stakeholders influence our business to move from good to great and we never forget that our customers pay for just about everything we do.
So, in 2022 we introduced a new Customer Voice Strategy which aims to:
For more details on our new Customer Voice Strategy “Louder and Stronger", which has already made a real difference to the services we offer click here.
The resident associations influence decision-making in their communities and hold informal meetings at different times during the day.
Each group has a budget that supports them to deliver a range of activities and take on small-scale neighbourhood improvements. There are resident associations in Tutbury; Waterside and Edgehill, Winshill, Horninglow, Burton Town, Uttoxeter and Uttoxeter Rural.