Contact Us
How to get in touch
Email us: hello@trentanddove.org
Call us: 01283 528 528 (Monitored 24/7)
Direct message us via our Facebook page (Monitored Monday - Friday, 9am - 5pm).
If you or someone else is in danger, call 999 immediately.
If you’re a Trent & Dove tenant, you can also use your MyAccount portal to :
-
Report repairs
-
Check your rent balance
-
Update your details.
Report a general repair online
To report an emergency repair:
Call 01283 528 528 and choose option 1 for PH Jones (gas emergency repairs) or option 2 for all other repairs.
Visiting our reception
If you need to visit us in person, please call in advance to make an appointment so we can make sure the right person is available to help you.
You cannot pay your rent in-person at our office. Please visit our rent payments page for ways to pay your rent.
Trent & Dove Housing
Trinity Square,
Horninglow St,
Burton-on-Trent
DE14 1BL
Accessibility & support
We're committed to making our services easy to access for everyone. If you have specific communication needs or require additional support, we can provide information in alternative formats such as large print, audio or braille, and arrange support such as interpreters where needed.
Our website is designed to be accessible, with features to help you adjust settings to suit your needs. If you need help using our online services or would prefer to contact us differently, please get in touch — our team is here to support you and make sure you can access our services in a way that works best for you.
Contact Us Online