Our responsibilities
To help keep you safe, we will inspect and service your gas appliances and test your smoke alarm and any heat detectors annually. We'll also inspect the electrical installation in your home every five years.
Communal areas of flats must be kept free from stored items that may prevent a safe evacuation or increase the risk and spread of fire in a building.
The use of extension leads can be a simple and cost-effective way of increasing the number of appliances and devices we have in our homes. However, although there is space to plug in up to four additional sockets into a four-way extension bar, this does not mean it's always safe to do so.
You can avoid overloading sockets and reduce the risk of a fire starting in your home by following this simple advice from the Electrical Fire Safety organisation:
The Socket Calculator has been brought to you by Electrical Safety First.
For more safety information visit https://www.electricalsafetyfirst.org.uk
If your smoke alarm gets damaged, or for any other reason you suspect it is faulty, please contact Trent & Dove immediately.
Fire doors hold back fire and smoke for 30 minutes or more giving people time to escape and the Fire & Rescue Service time to act.
All parts of a fire door – hinges, seals, closers, handles and glazing – are vital for the door to work effectively in the event of a fire.
All furniture must be fire resistant – check for a fire resistant label, particularly if buying second hand furniture.