Dear valued stakeholder,
The second half of the year has brought real momentum for Trent & Dove, with a focus on listening to customers, strengthening partnerships and investing in our communities.
We were proud to be featured in the national Homes for Cathy report, recognising our work with partners to prevent homelessness and support people to sustain their homes.
We have also celebrated further recognition for Tyldesley Court. The development received an architectural design award from Burton Civic Society and has been shortlisted in three categories at the Inside Housing Development Awards in November. This recognition reflects the strength of the partnerships and shared commitment that brought the scheme to life.
Our Strength in Voices customer group, launched in January, has had a busy first year. Members have helped choose colours for our replacement kitchens, responded to the proposed commitments and priorities for our new Strategic Plan, and are now reviewing the tone of voice used in customer letters relating to repairs and compliance. Their involvement is an important part of ensuring customers continue to shape and improve our services.
As we look ahead, please save the date for our Stakeholder Summit: Thursday 3 December 2026, from 9am to 1pm in Burton. The event will include presentations, engagement sessions and a Q&A all focused on our new Strategic Plan for 2027-32, our work, development plans and opportunities for partnership. Invitations and further details will follow soon.
You can find out more about these updates and other key developments in the articles below.
Thank you for your continued support.
Ursula Bennion
Chief Executive
Customer insight shaping stronger homes and communities
Our Customer Annual Report 2025/26 shows how customer insight is helping Trent & Dove improve homes, services and communities. Shaped from start to finish by our Customer Committee and Strength in Voices group, People make Communities reflects a shared commitment to listening, learning and acting on what matters most.
For stakeholders and partners, the report offers a clear view of the difference we are making together across three themes: Homes, Lives and Communities. It highlights how customer involvement informs our priorities, strengthens accountability and supports better outcomes across the places we serve.
Explore the report and hear directly from customers through three short videos sharing their experiences and perspectives.
Read our Customer Annual Report
National report highlights our homelessness prevention
Three Trent & Dove customer stories have been featured in the latest Homes for Cathy case study report, highlighting how housing associations and partners can work together to prevent and end homelessness.
The examples show the value of practical, person-centred support - from building trust and helping customers manage rent arrears, to accessing mental health services and securing essential household items for a new home. Each story demonstrates that homelessness prevention is about more than providing a property; it requires strong relationships, coordinated services and timely support tailored to individual needs.
The report shares valuable learning and demonstrates the difference collaboration between partners can make in helping people access and sustain a safe home.
Read the Homes for Cathy case studies
Tyldesley Court recognised for design, partnership and community impact
From left to right, Russell Morriss, BPN Architects, Mick Clifford, Chair of Burton Civic Society, Trent & Dove Development Director, Charlie Riley, Richard Stone, Vice President, Burton Civic Society.
Tyldesley Court has received the top New Building award at the 2026 Burton Civic Society Architectural Design Awards and has been shortlisted in three categories at the Inside Housing Development Awards: Best Development (Urban 0-100 homes), Best Later Living Development and Best Partnership.
The recognition highlights what can be achieved through strong collaboration. Working with customers, Homes England, Orbit, Morro Partnerships, BPN Architects and other partners, we transformed a long-standing brownfield site into a vibrant intergenerational community. The scheme provides 72 apartments for people aged over 55, alongside family and general-needs homes, while its design celebrates Burton’s brewing heritage and strengthens an important gateway into the town.
These achievements reflect a shared commitment to thoughtful placemaking, high-quality affordable homes and communities where people can thrive.
Read more about Tyldesley Court's architectural award
Development partnerships creating more affordable homes
Our development programme continues to gather pace, supported by strong partnerships and a shared commitment to meeting local housing needs.
Across six key schemes, we are progressing 314 new homes: 28 at Dales House in Repton (formerly The Dales care home), 23 at Stanton Road in Stapenhill, 44 at Pennycroft Lane in Uttoxeter and 14 at Harbury Street in Horninglow.
Outwoods at Beamhill will deliver 128 homes for social rent and shared ownership, while Baker Street in Coalville will provide 77 apartments for people aged over 55.
Harbury Street in Horninglow has transformed a former garage site into 14 two and three-bedroom homes for couples and families. Ten are for social rent and four for shared ownership. The development is due to complete before Christmas, with new residents set to move into their homes in time for the festive season.
Harbury Street, Horninglow
The scheme uses an innovative integrated solar system, with panels built into the roof rather than added afterwards. This generates renewable energy while retaining the appearance of a traditional roof that complements the area's established residential character.
A recently announced £51 million Social and Affordable Homes Programme grant will deliver an additional 481 new homes for rent and shared ownership across our rural and urban communities, strengthening our ability to deliver high-quality, affordable places where people can thrive.
Refer a colleague to receive this update
We hope these quarterly updates keep you informed and summarise the projects we continue to deliver to our customers and communities in line with our commitment to transforming homes, lives and communities.
If you’d like to recommend a colleague, supplier or partner who you believe would benefit from receiving this, please ask them to email: communications@trentanddove.org with the subject line 'Stakeholder Update' and we’ll add them to our distribution list.
Thank you.
