Contact us

At a time that suits you

Save yourself the cost of a  phone call and contact us direct.

Simply fill out the contact-us form below and one of our team will be happy to assist you. Great for sending us your enquiry after office hours or at a time which suits you.

Please note: If you'd like to make an official complaint, click here for more information on how to do so.


By Telephone

9am - 5pm, Monday - Friday you can speak to one of our customer services team on 01283 528528.

Emergency Repairs

You can report an emergency repair to us 24hrs a day, 7 days a week on 01283 528528 or find out more information on what is classed as an emergency repair.

Media Enquiries

All media enquiries should be made to Sarah Byrne, Communications Manager,,                 T: 01283 528573 or M: 07825 317681 

In Person

If you'd prefer to pay us a visit, you can find us at

Trent & Dove Housing,
Head Office,
Trinity Square,
Horninglow Street,
Burton Upon Trent,
Staffordshire, DE14 1BL


Trent & Dove Housing,
Old Mill Building,
Church Street,
Staffordshire, ST14 8AG

Both offices are open 9am - 5pm, Monday - Friday


... and remember, if you require Emergency assistance outside our office hours, please call 01283 528528.