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Contact Us

At a time and in a way that suits you

Contact us

Save yourself the cost of a call and contact us direct.

Simply fill out the contact-us form below and one of our team will be happy to assist you. Great for sending us your enquiry after office hours or at a time which suits you.

If you'd like to report a repair please head to the request a repair form now.

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We will provide a full or interim response to all written correspondence within 10 working days (where a response is needed.)

If you'd like to contact us to report an emergency repair please call 01283 528528

For all general enquires please call 01283 528 528 

This number is monitored 24 hours a day. For more information on what is classed as an emergency repair please visit our repairs and maintenance page.

Fair Processing Statement

Trent and Dove Housing Limited, which includes as a subsidiary First Housing Limited, will keep your personal information secure and confidential in accordance with the General Data Protection Regulations (GDPR) 2018.  We collect this information (and may share some or all of it with third parties) as part of:

  • Providing, and where necessary improving, services  to all our customers;  housing & neighbourhood management services; making home ownership products & services available; offering support services to customers;
  • As well as, where appropriate: preventing and detecting crime, fraud and unpaid debts; providing help with debt management and benefit entitlement; providing employment, training advice and opportunities; promoting equal opportunities and fair treatment.

If you provide us with personal information relating to members of your family or your associates we will assume you do so with their knowledge and consent to the collecting and processing of the information. 

It is important that you tell us of any changes to your personal information as and when they happen so we can keep your details up to date.

At any point in our process, you are entitled to request copies of information held about you.

For more information on how we use and share your information please see our Privacy Notice which is on our website.  However, if you would like a written copy of this please contact GDPRqueries@trentanddove.org

 

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